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FAQ's

 
 

Questions And Answers

ORDER PROCESSING QUESTIONS

What are the minimum quantities for a custom uniform order?

For new customers, a 24 piece minimum is required for football orders and 12 pieces for all other sports and product lines.

For existing customers, we offer fill in orders with no minimums and without a surcharge.

If your order requires screen printing, the minimum order quantity is 12 units per order.

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What are the steps involved in getting a custom uniform order started?

a) Choose a Uniform Design – choose the style, color, and features desired for your custom athletic uniform. Your sales rep can help you through the process or just call 800-832-6725 to speak to our inside sales team.

b) Submit any artwork or logos specific to your custom uniform.

c) Submit a completed player roster with properly spelled player names and sizes by player. Your sales rep can help you through this step or just call 800-832-6725 to speak to our inside sales team.

d) Clear credit – We require a 30% down payment to begin all orders. If you’re an accredited institution (high school, for example) then an official purchase order signed by the principal, or athletic director may be submitted. Orders cannot be started until the credit requirements above have been met.

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How long will it take to receive my order?

 

* For custom uniform and outerwear orders – please allow 4 weeks to receive your order once all 4 of the requirements to get a custom athletic uniform order started are met.

* For all other product, please allow 3 weeks to receive - once all prerequisites have been met (see above).

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What forms of payment are accepted?

We accept purchase orders from accredited institutions. We also accept checks, money orders, and all major credit cards. Sorry, we do not ship product on a COD basis.

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GENERAL QUESTIONS

Do you offer sizing kits/samples?

Yes. We offer sizing kits to your team free of charge. All we ask is that you return the samples with an enclosed pre-paid UPS label within two weeks.

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I see a Team Store section on your web site, how can my school get set up with a Team Store?

GameWear sets up and manages team stores for its top schools under special arrangements. Team Stores are a great way to increase team spirit without having to manage the details. Interested? Call your GameWear sales representative today to see if your organization qualifies for this great benefit.

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Can I get a blank jersey (no numbers or team name)?

We sell our jerseys fully decorated with sewn on, tackle twill numbers.

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PRODUCT QUESTIONS

What sports are offered by GameWear?

We currently offer custom uniforms for 8 different sports: Football, Baseball, Basketball, Softball, Lacrosse, Hockey, Track & Field, and Volleyball. Our uniforms are available in adult or youth sizes, and come in men’s, women’s, boy’s and girl’s sizing. Our uniforms are completely customizable to your team’s exact specifications.

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How do your uniforms compare to other brands?

Our uniforms are constructed to withstand the rigors of athletic play. They are made of the same materials used by professionals and college programs throughout the country and across many sports.

* Our fabrics wick away moisture to keep the athlete cool and comfortable, and are also very tough and durable.

* For names and numbers, we use sewn down tackle twill, just like the pros. Screen printing is available upon special requests but is not standard.

* Custom logos? Just send in your logo and we’ll make it. Direct embroidery or appliqué, it will come out looking sharp.

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What warranty is offered on your products?

We guarantee to each purchaser of custom uniforms listed in our catalog that it will give satisfaction when used for the purpose intended under fair treatment and ordinary conditions unless otherwise stated herein. We agree to REPAIR or REPLACE, free of charge, any guaranteed article which proves defective in workmanship or material, when subject to fair treatment, provided such article is returned to us, transportation charges prepaid. Your name and address must be on the package.

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Are there other places where I can buy GameWear Products?

We sell direct to you, the customer. So the only way to get GameWear product is to contact a regional sales representative. Call 1-888-862-6725 or see the Customer service section of this website to get connected today!

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